Create a Return Request

We understand that sometimes a product just isn’t right. Here at Explorer, we allow you to return your order within 100 days of the date of purchase for a full refund. To be eligible for a full refund, the items must be unused, unworn, undamaged, unmarked and in it's original box or packaging. Unless its a faulty item, you as the customer are responsible for paying the return cost. We will organise our courier company to pick the item back up and the freight cost will be deducted from your refund. Enter your email address below to begin your Return Request: